MÜŞTERİ DESTEĞİ

Sık Sorulan Sorular

Kargo, ödeme, iade, garanti ve teknik destek konuları açık ve net şekilde.

Doğrudan yardıma mı ihtiyacınız var?

Our team supports product selection, technical questions, warranty cases and international orders.

Uluslararası gönderim yapıyor musunuz?

Yes. REDJET supplies international customers where shipping, customs and legal requirements allow. Available delivery options depend on the destination and product.

Gümrük vergileri ve vergiler dahil mi?

This depends on the delivery arrangement. Where duties and taxes are included, checkout or the order confirmation will state this clearly. Otherwise the customer may be responsible for destination charges. See our Shipping & Delivery Policy.

Teslimat ne kadar sürer?

Delivery time depends on the product, stock location, destination, carrier and customs process. The applicable estimate is provided during the order or quotation process.

Hangi ödeme yöntemlerini kabul ediyorsunuz?

Available payment methods are shown at checkout and may include card payments processed securely through Stripe and other methods enabled for your country or currency.

Kartla ödeme güvenli mi?

Card payments are processed by the payment provider. REDJET does not normally receive or store your complete card number. Additional authentication such as 3D Secure may be requested where applicable.

Ürün iade edebilir miyim?

REDJET does not operate a general voluntary change-of-mind return programme. Mandatory statutory consumer rights remain unaffected. Read our Returns & Refunds Policy before sending any product back.

REDJET ürünlerinin garantisi nedir?

Eligible REDJET products are covered by a 1-Year REDJET Commercial Warranty against qualifying manufacturing defects, subject to the Warranty Policy and applicable statutory rights.

Teknik destek nasıl talep edilir?

E-posta support@redjetstage.com with your order or invoice number, product model, serial number where available, issue description and useful photos or video.

B2B, distribütör ve kiralama şirketlerine destek veriyor musunuz?

Yes. REDJET works with professional users, dealers, distributors, rental companies, installers and system integrators. Contact info@redjetstage.com for commercial enquiries.